Analytics for banking, payments and crypto apps
See where people abandon a transfer, a top-up or an onboarding check, without amounts, account numbers or identities in your analytics.
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Why finance apps are different
More rules, more auditors, and data people care a great deal about.
- PCI DSS sets rules for anyone handling card data. Card numbers belong in your payment provider, never in an analytics tool.
- Under DORA, EU financial entities manage risk from their ICT third-party providers and keep a register of them. An analytics vendor is one of them.
- Balances, transfers and identity checks say a lot about a person, even without a name attached.
What Respectlytics keeps out
The API refuses anything beyond five fields, so these cannot be sent.
- Amounts, balances, currencies and account numbers.
- User IDs, device IDs and wallet addresses.
- Precise location. Only the country is stored, and the IP address is discarded after the lookup.
Events that answer finance questions
Where do people give up on onboarding, a transfer or a top-up?
identity_check_startedThe identity check screen appearsidentity_check_submittedDocuments are sent for reviewtransfer_startedThe transfer form openstransfer_confirmedThe user confirms the transfertopup_completedMoney arrives in the account or walletSee the onboarding event plan for the funnel and the calls in each SDK.
When events must stay in your infrastructure
Regulated teams often cannot add a new vendor quickly.
The free Community Edition runs the same server on your own machines with Docker and PostgreSQL. The code is open, so your security team can read every line before it ships.
Questions buyers ask
Straight answers, including the ones that might send you elsewhere.
Do you store transaction amounts?
No. The API stores event names only. Amounts, IBANs and card numbers cannot be sent as fields, because any extra field is refused.
Does DORA apply to an analytics SDK?
If you are a financial entity under DORA, an analytics provider is one of your ICT third-party providers. Your legal and risk teams decide what that means for you; self-hosting is one option.
Other industries
What is sensitive in each, and what to keep out of event names.
Try it on your own app
14-day free trial, no credit card. Unlimited apps on every plan.
This information is provided for educational purposes and does not constitute legal advice. Regulations vary by jurisdiction and change over time. Consult your legal team to determine the requirements that apply to your situation.